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Light at the End of the Tunnel? – AIR068
Returning to Australia over the coming few months is likely to be as hard as it's ever been during this pandemic. But there is light at the end of...
What’s Hotel Quarantine Like in Australia? – AIR067
Matt talks to an Australian Frequent Flyer member currently nearing the end of 14 days of hotel quarantine at the Marriott Hotel in Brisbane. And...
EU261 Claims Cost Finnair Passengers Thousands – AIR066
There are countless claim agencies in the European Union that specialise in pursuing airlines for compensation owed under the EC261/2004 regulation....
Loyalty Programs: Behind the Scenes – AIR065
Ever wondered what the people designing loyalty programs are thinking? For example, why do points expire so quickly? Are all airlines just trying...
CHOICE’s Plan to Fix the Travel Cancellation Chaos – AIR064
Earlier this year, consumer group CHOICE surveyed more than 4,000 Australians whose travel plans were disrupted by COVID-19. This week, CHOICE published...
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